Delete your Lost in TV account

Last updated: 28th October 2026

This page explains how to delete the account you use with the Lost in TV app and website, published by Lost in TV Limited, and what happens to your data when you do.

Delete your account in the app

1. Open the Lost in TV app and go to Profile.
2. Tap Delete account.
3. Confirm with your password. If you signed up with Apple, Google or Facebook, confirm by signing in with that account again.
4. Tap Delete my account. The account is closed straight away and you are signed out on every device.

Ask us to delete it by email

If you no longer have the app, or you would rather we did it for you, email info@lostintv.com from the email address on your account with the subject line "Delete my account". We will confirm by reply and close the account within 30 days.

What is deleted

• Your name, email address, phone numbers, postal address and date of birth
• Your profile photo
• Your password and any Apple, Google or Facebook sign-in links
• Your notification settings and app sign-ins
• Your place on any waiting lists and any open casting-call applications
• Your mailing-list subscription

What is kept

• Records of past bookings and applications are kept without your personal details, so they cannot identify you. We keep them for attendance figures and venue capacity planning, as described in our Privacy Notice.
• Tickets for upcoming recordings are cancelled and will no longer be valid.
• Where we are required to keep information for legal reasons, for example a signed parental consent form or an NDA, we keep it only for as long as the law requires.

Delete some of your data without closing your account

You can remove your profile photo and change your details at any time in the app under Profile, or on the website under My Account. To withdraw a casting-call application, open it in the app and choose Withdraw. For anything else, email info@lostintv.com and tell us what you would like removed. We will deal with your request within 30 days.

Questions about your data? See our Privacy Notice or contact us on 020 8530 8100.